PriceZone Support Forum – Privacy Policy
Last Updated: June 20, 2025
This Privacy Policy describes how PriceZone (“we,” “us,” or “our”) collects, uses, and discloses your information when you use the PriceZone Support Forum (the “Forum”). By using the Forum, you agree to the collection and use of information under this policy.
1. Information We Collect
We collect several types of information from and about users of our Forum, including:
- Personal Information (Directly Provided by You):
- Account Information: When you register for an account, we collect information such as your chosen username, email address, and password. You may also choose to provide additional profile information, such as an avatar or a short bio.
- Content You Post: Information you voluntarily post on the Forum, including messages, threads, comments, and private messages. This content may contain personal information if you choose to include it.
- Communications: Records of any correspondence between you and us, including support inquiries or feedback.
- Usage Data (Automatically Collected):
- Log Data: When you access the Forum, our servers automatically record information that your browser sends. This Log Data may include your Internet Protocol (“IP”) address, browser type, browser version, the pages of our Forum that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Forum and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Forum.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide and Maintain the Forum: Operate, maintain, and improve the functionality of the Forum.
- Manage Your Account: Create and manage your user account, verify your identity, and provide you with access to Forum features.
- Facilitate Discussions: Allow you to post content, interact with other users, and participate in discussions.
- Communicate with You: Send you important notices, updates, and respond to your inquiries.
- Personalize Your Experience: Customize the Forum content and layout based on your preferences.
- Monitor and Analyze Usage: Understand how users interact with the Forum to identify trends, improve user experience, and troubleshoot technical issues.
- Enforce Our Terms: Detect, prevent, and address technical issues, fraud, or violations of our Terms and Conditions.
- Security: Protect the security and integrity of the Forum and our systems.
- Legal Compliance: Comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information in the following situations:
- With Other Forum Users: Your username, profile information (if provided), and the content you post will be visible to other Forum users.
- Service Providers: We may employ third-party companies and individuals to facilitate our Forum (“Service Providers”), to provide the Forum on our behalf, to perform Forum-related services, or to assist us in analyzing how our Forum is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include hosting providers, analytics providers, and email service providers.
- Business Transfers: If PriceZone is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your Personal Information in good faith belief that such action is necessary to:
- Comply with a legal obligation (e.g., a subpoena or court order).
- Protect and defend the rights or property of PriceZone.
- Prevent or investigate possible wrongdoing in connection with the Forum.
- Protect the personal safety of users of the Forum or the public.
- Protect against legal liability.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Forum, or we are legally obligated to retain this data for longer periods.
5. Your Data Protection Rights
Depending on your jurisdiction, you may have the following data protection rights:
- The Right to Access: You have the right to request copies of your data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:
Email: customerservice@priczone.com
6. Security of Your Information
The security of your information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
7. Children’s Privacy
Our Forum is not intended for use by anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Forum, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please get in touch with us:
By email: customerservice@priczone.com
By visiting this page on our website: PriceZone Customer Support